Refunds & Cancellation Policy

At moto365.in, we are committed to providing top-quality automotive products and reliable car services. To maintain transparency and ensure customer satisfaction, please read our refund and cancellation policy carefully.

1. Service Refunds & Cancellations

We offer refunds under the following conditions:

• The service was not delivered as promised.
• There was a verifiable issue with service quality.
• You report the issue within 48 hours of service completion, with supporting evidence.

Non-refundable Services:

• No-shows or last-minute cancellations.
• Services partially completed due unavailability.
• Cancellations of the appointment may incur a cancellation fee.

How to Request a Refund

1. Contactsupport@moto365.inor support on whatsapp.
2. Our team will review and respond within 24 hours.

Refund Timeline

Approved service refunds are processed to the original payment method within 7 business days.

Contact Us

For any questions regarding this policy, or to initiate a refund or cancellation:

Email: support@moto365.in

Phone: +91 99007 73771

Privacy Policy

Your Privacy Matters to Us

This Privacy Policy describes how Moto365 collects, uses, and protects your information.

Information We Collect

We collect personal data such as your name, email address, phone number, and billing details. We also collect usage data including IP addresses, browser type, and browsing behavior. Cookies and tracking technologies are used to enhance user experience.

How We Use Your Data

We use your data to provide and improve our services, personalize user experiences, process payments, and communicate with you about updates and offers.

Sharing of Information

We may share your information with service providers, legal authorities, and business partners, only with your consent.

Data Security

We implement robust security measures to protect your information but cannot guarantee absolute data security.

Your Rights

You have the right to access, correct, delete your data, or opt-out of marketing communications.

Third-Party Links

Our platforms may include links to external websites. We are not responsible for their privacy practices.

Children's Privacy

Our platforms are not intended for children under 18. If we discover we have collected data from minors, we will delete it promptly.

Updates to Privacy Policy

We may modify this Privacy Policy periodically. Any changes will be posted here with an updated effective date.

Contact Information

For any privacy-related concerns, contact us at:

Moto365 Platforms Pvt Ltd

47217, Balaji Arcade, AVS Compound, 20th

L cross Rd, AVS Layout, Ejipura, Koramangara, Bengaluru, Karnataka 560095.

Email: support@moto365.in

Terms & Conditions

Welcome to Moto365

These Terms and Conditions ('Terms') govern your access to and use of the platforms and services provided by Moto365, including moto365.club, Moto365 Akademie, and Motodoc Services. Moto365 is a brand owned by Moto365 Platforms Pvt Ltd

Ownership and Legal Jurisdiction

Moto365, including moto365.club, Moto365 Akademie, and Motodoc are sub-brands of Moto365 Platforms Pvt Limited. All legal disputes arising from these Terms or your use of our platforms shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

Services Provided

moto365.club

A content-first ownership platform for vehicle owners, offering services such as FASTag management, insurance, charging, servicing, purchasing, and products tailored to specific models and makes.

Moto365 Akademie

An educational platform offering courses aligned with the automotive industry.

Motodoc

Solutions generating new service verticals in vehicle ownership and management.

User Eligibility

You must be at least 18 years old to use our services. By creating an account, you represent that all information provided is accurate and current. You are responsible for maintaining the confidentiality of your account details.

Use of Services

Services must be used only for lawful purposes. Users are prohibited from misusing, disrupting, or interfering with the functioning of the platforms, and from uploading harmful, defamatory, or objectionable content.

Payments and Transactions

Payments for services or products are processed through secure third-party payment gateways. We are not liable for any third-party payment gateway failures or delays.

Refunds and Cancellation Policy

Refunds or cancellations are subject to the specific terms outlined for each service, which will be displayed at the point of purchase. View our refunds and cancellation policyhere.

Intellectual Property

All content, trademarks, and intellectual property on our platforms are the property of Moto365 Platforms Pvt Limited. or its licensors.

Liability Disclaimer

Moto365 is not liable for any direct, indirect, or incidental damages resulting from the use of our platforms or services.

Privacy Policy

Your use of our platforms is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

Modification of Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

Contact Information

For any questions, contact us at:

Moto365 Platforms Pvt Ltd

47217, Balaji Arcade, AVS Compound, 20th

L cross Rd, AVS Layout, Ejipura, Koramangara, Bengaluru, Karnataka 560095.

Email: support@moto365.in